A major segment of the GN ReSound Group's worldwide market
share comes from its North American operation including; the
United States and Canada.
GN ReSound North American headquarters is located in Bloomington,
Minnesota.
GN ReSound houses over 500 employees in the Bloomington facility
and is home to the company's Senior Management, Customer Care,
Technical Support, Inside Sales, Marketing, Finance, Information
Technology and Human Resources groups.
A state-of-the-art manufacturing facility produces thousands
of new custom in-the-ear (ITE) products each month, in addition
to servicing both ITE and behind-the-ear (BTE) products.
Interactive Floorplan.
Todd Murray
President
As the President of ReSound North America, Todd Murray
is focused on developing the infrastructure needed to
drive ReSound’s position within the North American market
and provide both top products and service to the hearing
healthcare industry.
Todd joined the ReSound family in February 2004 as the
President of Beltone North America, which expanded to
global brand responsibility in 2007. He brings
a strong background in retail, healthcare and national
operations to ReSound. He has over nine years of experience
in the optical industry at Cole National Corporation,
with a focus on Business Development, Acquisitions and
leading Pearle Vision Operations.
Prior to Cole National Corporation, Todd spent several
years with Deloitte and Touche in their management consulting
practice, and at IBM, where he focused on the Retail
and Consumer Product Practice groups.
Todd has a BA from Brown University and an MBA from
the Fugua School at Duke University.
Rich Swanson
Chief Operating Officer
As the Chief Operating Officer of ReSound, Rich Swanson
manages all financial activities including financial
planning, strategic investment, and accounting. Rich
also oversees the US Quality department to ensure FDA
and ISO compliance.
Rich joined ReSound in 2002 as the Vice President of
Finance. He previously worked for the DSS division
of Imation, a provider of data storage products. He
was responsible for U.S. sales and marketing, selling
outsourced solutions for field service, help desk and
logistics. He started at Imation as the Worldwide
Controller, after having previously held several similar
controller/accounting positions at other businesses.
Rich holds a MBA from the Carlson School of Management,
University of Minnesota. He earned bachelor’s degrees in
Accounting and Computer Science from the University of
Saint Thomas (Minnesota). Rich is also a Certified
Public Accountant.
Keith Lewis
Vice President, Business Development
Keith Lewis is the Vice President of Business Development
for ReSound. He brings a strong background in marketing,
strategic planning and commercial operations development
to ReSound.
Prior to his position with ReSound, Keith served as the
Director of Marketing for Bausch and Lomb's US Contact
Lens Division and ran the company’s Worldwide Olympic
Sponsorship. He held vice president positions for Ray
Ban, Global Vision Care, and North American Vision Care.
Keith has been a guest lecturer on Customer Relationship
Management, Web Based Strategies, and Brand Development. He
has served as chairman of the Marketing Committee
for the University of Rochester Memorial Art Gallery,
during which he established commercial strategies to
drive a more youthful membership.
Keith received a MBA from the Johnson School of Management
at Cornell University and earned his bachelor’s degree
from Colgate University.
Kevin Mensink
Vice President, Marketing
Kevin Mensink was named Vice President of Marketing
in 2007. He is responsible for delivering clear
communication to hearing healthcare professionals about
the benefits of ReSound products, as well as providing
tools and resources to assist hearing healthcare professionals
communicate product benefits to the end-user. Kevin
is committed to making ReSound the company that best
partners with hearing healthcare professionals to achieve
their long-term objectives.
Prior to joining ReSound in 2005, Kevin held a variety
of marketing and financial positions at the Thomson Corporation.
Kevin holds a MBA and bachelor’s degrees in Economics
and Accounting from the University of St. Thomas (Minnesota).
Brian Tsuchiya
Vice President, Operations
Brian Tsuchiya is the Vice President of Operations for
ReSound. He is responsible for defining strategies
and cross-functional initiatives that will increase ReSound’s
custom hearing instrument market share.
Prior to joining ReSound in 2005, Brian was the director
for the Minneapolis-St. Paul operation of Mesaba Aviation. He
was responsible for developing and maintaining a safe
operation for over 400 employees while leading the daily
coordination of multiple operating groups including pilots,
flight attendants, mechanics, operations control, and
ground operations. He achieved industry-leading
safety and operational performance, and successfully
led the only union-free operating group in the company. Brian
earlier worked at Metro Machine & Engineering, a
firm that engineers, fabricates, and integrates large
scale capital equipment for the medical industry. Brian
worked in business development and was responsible for
negotiating partnerships and sales channel relationships.
Similar positions prior to these combine for 10 years
of achieving growth through streamlined operations, cost
effectiveness, and successful operational benchmarking
while leading engineering, operations, and business development
functions.
Brian earned his bachelor’s degree in Mechanical Engineering
from the University of Minnesota.
Tom Woods
Vice President, Sales
Tom Woods joined ReSound in 2007 as the Vice President
of Sales. His career in healthcare industry sales
and resolute course of achieving goals steadily drive
market share for ReSound. Since joining ReSound,
Tom has strengthened the sales organization through acquisition
of sales talent, implementation of strategic sales processes,
and development of personnel.
The majority of Tom’s experience comes from medical
device company C.R. Bard Inc. He held a variety
of positions in both sales and product marketing, and
most recently was responsible for a 120-member divisional
sales organization including sales, sales management,
training and support. He focused not only on growing
revenue, but also on recruiting and developing talented
sales professionals comprising his team.
Tom earned a bachelor’s in Business Administration from
The Ohio State University.